Office Contact Hours : Monday to Friday - 8:30am to 4:45pm
  Contact : Arlington (703) 528-6300 or Reston (703) 437-8080

Patient Information

Welcome to Our Practice! 

The trusted physicians and staff at Healthcare for Women strive to show compassion and care to our patients. We are continually making efforts to improve the patient’s experience. All our physicians welcome new patients!

Our offices are open from 8:30 am to 4:45 pm. Monday through Friday. Some days we open as early as 7:30 am. Each doctor’s hours vary from day to day. We ask you that you call in advance for an appointment. We make a conscious effort to see patients on time. However, there are many occasions when emergencies and other patient care problems result in unavoidable delays. We appreciate your understanding when this happens. 

Doctors maintain surgery and delivery at privileges at Virginia Hospital Center exclusively. They are able to communicate to patients in English, Spanish, and Korean.

Appointments

To make an appointment visit our Appointments Page.  Please note our policy on late and missed appointments as well.  Please be aware that as a new patient, we cannot give medical advice or refill prescriptions until you become an established patient. For any urgent matters, please call 911 or contact your previous physician.

Before Your Appointment 

We ask our new patients to arrive 15 minutes earlier from their scheduled appointment to complete the new patient forms. Or, to expedite your check-in process, please complete your forms on line, print them, and bring them with you to your appointment. Please have medical records and/or notes from other physicians ready for the receptionist. Please bring the following to your first appointment:

  • Valid form of ID 
  • Most recent current insurance card 
  • Copay
  • Registration Forms
  • Pharmacy information of your choice

Click the links below for information on each of the categories:

Insurance Information

Please know your insurance plan! Your co-pay, co-insurance, and/or deductible is/are due at time of service. In order for our office to submit your claim to the insurance company, we require that you provide us with the most updated insurance card at all visits. Please be aware that insurance cards change every year.

Medicare Patients: if you have a secondary insurance, please make sure that you have taken care of the cross over between Medicare and your secondary insurance (Please call Medicare to take care of this). We are not able to submit your claim to the secondary insurance unless the cross over has been taken care of!

We participate with the following insurance companies:

  • Aetna
  • Affordable
  • Alliance PPO-GEHA
  • Anthem Blue Cross Blue Shield
  • Associated Benefit Plan
  • Carefirst Blue Cross Blue Shield PPO AND HMO (Blue Choice)
  • Carefirst Blue Cross Blue Shield-Federal Plan
  • CCN
  • Cigna
  • Coventry Healthcare
  • First Choice Health
  • Golden Rule
  • Great West Healthcare
  • Guardian
  • Healthkeepers
  • Kaiser Permanente (only if allowed to go out of network)
  • Medicare
  • Multiplan PPO
  • NCAS
  • NCPPO
  • One Health Plan
  • One Net PPO
  • PHCS
  • Principal Financial Group
  • The Hartford
  • Tricare
  • United Healthcare

***Note: we do not participate with any discount medical insurance plans, Medicaid or Mega Health and Life. And, we do not participate with Obama Care Innovation/AETNA ID starting with QHP or Humana.  

Medical Records and Confidentiality

A federal law known as HIPAA protects patient privacy and prohibits us from disclosing or discussing personal information or treatment regarding a patient without the patient’s written authorization. Therefore, we must always speak with the patient regarding the care we provide, billing, medications, etc. unless there is a written authorization on file. This applies to children/adults/spouses/partners – no exceptions.  Verbal authorizations are not acceptable.

Medical Records are property of the medical practice. Virginia State Law requires that requests for a copy of a patient medical record are made in writing. This request must be HIPAA compliant and must identify the patient including date of birth, current address, and signature. The request must also include where the records are to be sent with full name and complete address. Please allow 10 business days for medical records processing. A fee applies to the copying, mailing, and storing of medical records.

Medical Record Release Form

Prescriptions & Orders

All prescriptions and orders will be given to the patient during your scheduled office visit. The doctor will either e-prescribe it to your pharmacy on file or provide you with a printed one. As stated in our financial policy, there is a $15 fee to replace lost prescriptions and/or orders.

If you need a refill on an existing prescription, please have your pharmacy fax a refill request to 703-525-1967 or send an e-refill request. Allow 48 hours for a refill request to be processed. Please be aware that if you are running out of your prescription you are probably due for your annual exam or due for an important follow up visit. We will fill your prescription until your appointment date.

Prescriptions requests handled after hours or on weekends by the physician on call are subject to a $45 fee.

Emergencies and After Hours

If the situation is severe, please call 911 or go to the nearest emergency room. During office hours, call your office at 703-528-6300 (Arlington) or 703-437-8080 (Reston).  After hours and weekend calls will be answered by the physician on call. Please limit these phone calls to urgent matters. Please call your respective office telephone number and the answering service will page the doctor on call. If the on-call physician has not returned your call after 15 minutes, please contact the answering service again.

A fee of $45 will be charged to evaluate and treat non urgent matters. This fee does not apply to urgent obstetrical concerns such as labor, bleeding, or decreased fetal movement.

Be aware that prescription refills or appointment matters will not be handled after hours or on weekends. In the event that the physician on call has to process a prescriptions refill, you will be charged a $45 fee.

Please be aware that as a new patient, we cannot give medical advice or refill prescriptions until you become an established patient. For any urgent matters, please call 911 or contact your previous physician.